What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser and each cookie can only be read or edited by the website that created it.

Almost all websites you visit will use cookies. Some of these will improve your user experience by enabling that website to 'remember' you. Other cookies help the website owner analyse how people use their site. The cookies we use are only for our own use. Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. We use an estate agency software called Dezrez which uses cookies within its software: for example, when you enter your login details and move to another page it remembers you and it keeps you logged in.

Can I stop a website from using cookies?

The short answer is yes, but you may well stop that website from working properly. To make an informed choice read the guides listed below and look at that websites description of how it uses cookies. Most browsers give you the facility to stop websites from storing cookies.

Can I still use the HarveyRobinson without using cookies?

No. We use Dezrez software that requires you to have cookies enabled. We assume that you want to use our software and therefore need you to allow cookies. If you are simply browsing our site because you are interested in our services then we will use an analytics cookie to try to work out what kind of experience you are having on the site, so we can make it better.

Want to find out more?

The BBC.co.uk has several good explanations of Cookies - www.bbc.co.uk/privacy/cookies
As does Virgin.com - www.virgin.com/help
AboutCookies.org has information about controlling Cookies - www.aboutcookies.org