Faisal S

I initially instructed a local agency for a month but didn't receive a single viewing. After watching a BBC documentary, I realised they were withholding property viewings unless applicants used their in-house mortgage brokers and solicitors - a tactic clearly designed to increase their earnings.

I swiftly ended my agreement and spoke to James, explaining my situation. My home was listed on a Friday, and by the following Wednesday I had accepted an offer at asking price.

Kacey and James were exceptional throughout the entire process, with constant updates and follow ups, ensuring I was informed and supported at every stage. Their service was honest, transparent and genuinely customer-focused. I couldn't have chosen a better local estate agent.

I highly recommend them and would encourage anyone to instruct them without hesitation.